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For nearly 20 years, we have been a trusted partner to the finest physicians, hospitals and acute care facilities. We value the confidence providers continue to have in us because of the results of our care, our use of best practices and what patients say about their experiences with us.
Senior Home Care ranks very high compared to our competitors on patient outcomes, and many of our agencies have repeatedly been recognized among the best of the best, achieving HomeCare Elite status. Yet, we continue to enhance our service through companywide education on processes, outcomes and satisfaction improvement initiatives.
1Senior Home Care's overall rating of care is 88% and the national average is 85%, according to Fazzi Associates' National Patient Satisfaction Benchmark System, December 2012. 2Exceeded national averages for 2012 (reported in April, 2013). 311.0% companywide average for 4/1/12 - 3/31/13; all causes/all diagnoses; Medicare patients only with hospital stay prior to start of care. Medicare FFS data reported by the Centers for Medicare and Medicaid Services (CMS).